💰 Your Competitors’ Price Changes in Real-Time

Welcome to The Ops Digest!

Your weekly hit of automation ideas built for the manufacturing and distribution floor.
We’re here to help ops leaders like you take manual bottlenecks, feed them to AI, and watch them disappear.

This week? We’re talking about the $2M intelligence sitting in your emails that you’re not using.

⏱ The $2M Intelligence Hiding in Plain Sight

Last month:
Sales forwarded 47 competitor quotes.
Customer service logged 132 price objections.
Reps lost 89 deals citing “price.”

That’s 268 pieces of competitive intelligence. Sitting in inboxes, CRM notes, and chat logs. Ignored.

What if AI read every single one and told you exactly where you’re losing?

Ops leaders are doubling order volume without adding a single headcount—processing in seconds what used to take 15 minutes, and wiping six-figure growth costs off the books. Others have stopped the turnover cycle cold by handing order entry to AI that never burns out, never quits, and never forgets a single customer detail. See how they did it.

💸 The B2B Pricing Black Box

In B2B, no one posts prices. Everything’s negotiated, quoted, whispered.
But buyers? A third say price is the #1 factor. And they’re collecting quotes from everyone.

The secret: every customer interaction is leaking competitor pricing.
“Your competitor offered…”
“Our budget is…”
“Can you match…”

That’s market intel. AI can capture it all.

🤖 Your AI Price Agent (Copy-Paste Workflow)

Step 1: Feed Your Data to an LLM

Use this AI prompt with OpenAI ChatGPT-5, Anthropic Claude Opus 4.1, or Gemini 2.5 Pro:

Export these into a single document:
- Last 90 days of lost opportunity notes from CRM
- Email threads with "quote," "pricing," or "proposal"
- Customer service tickets mentioning "price" or "cost"
- Sales call transcripts (if using Gong/Chorus)

Step 2: Run This LLM Analysis Prompt

Analyze this sales and service data for competitive pricing intelligence:

EXTRACT ALL MENTIONS OF:
1. Specific competitor prices or discounts
   Format: [Competitor Name] | [Product/Category] | [Price/Discount] | [Date] | [Source]

2. Budget ranges customers mentioned
   Format: [Customer Type] | [Product] | [Budget Range] | [Context]

3. Pricing objections and responses
   Format: [Objection] | [Competitor Mentioned] | [Price Difference] | [Outcome]

4. Terms beyond price (payment, delivery, minimums)
   Format: [Competitor] | [Terms Offered] | [Our Terms] | [Impact]

PATTERN ANALYSIS:
- Which competitors appear most frequently?
- Average discount they're offering vs. us?
- Which products are we losing on price?
- What non-price factors are mentioned alongside price?

PREDICTIVE INSIGHTS:
- Based on patterns, which accounts are at risk?
- What price point wins 80% of deals per category?
- Which competitors are actively targeting us?

RECOMMENDED ACTIONS:
1. Immediate price adjustments needed (>20% gap)
2. Products to bundle for value
3. Segments to avoid competing on price
4. Intelligence gaps that need sales team follow-up

Output as a CSV for pricing team review.

🚀 What AI Sees That Humans Don’t

• Reads 10,000 emails in minutes, extracting every competitor price.

• Connects the dots: January objection → March churn.

• Predicts shifts: “When 3+ customers mention Competitor X at $4.30, market change is happening.”

Real result: EchoStar Hughes cut 35,000 hours and boosted productivity 25% using AI retention analysis.

⚡ The Hidden Advantage

Most teams log “Lost on price.”
AI logs: “ABC Distributors | Copper fittings | $4.30 vs. our $4.65 | 10,000 units | Free freight.”

That’s not a note. That’s a pricing strategy.

🏁 The Bottom Line

Your competitors think their prices are secret.
They’re not. Your customers repeat them every day.
Emails, calls, chats…it’s all there.

AI can read it tonight. By tomorrow morning, you’ll know where you stand, what to adjust, and how to win.

McKinsey says dynamic pricing adds 4–8% margin. That’s without AI mining unstructured data. With it? You’re untouchable.

Curious how leading ops teams cut order processing from minutes to seconds? Book a free Strategy Session with our team, and we’ll walk your process end-to-end, pinpoint where time and accuracy are slipping, and show you how AI fixes it. We’ll even build a live demo with your own orders so you can see the difference in real time. Talk to the team.